The small print
Conditions for donation
These conditions apply to all donations made on the website, via MobilePay and under the web domain folkehjaelp.dk or Dansk Folkehjælp's social media.
Collects
The collection is carried out by the organization Danish People's Aid:
Danish People's Aid
Bridge Road 4,
4800 Nykobing Falster
Denmark (DK)
+45 70 220 230
post@folkehjaelp.dk
www.folkehjaelp.dk
Payment card
For card donations, you have a 14-day right of withdrawal by contacting post@folkehjaelp.dk.
The following cards are accepted:
Dankort, VISA, VISA Electron, Diners Club, MasterCard, MaestroCard
Payment by credit card
Payment is made online via a NETS/PBS certified gateway with encryption key. Personal information including bank details is encrypted.
Misuse of payment cards
If folkehjaelp.dk suspects misuse of a payment card, TELLER/PBS will be contacted immediately.
Communication via SMS
Processing of information
When you donate via MobilePay or otherwise provide your phone number to Danish People's Aid, we may use your name and phone number to administer your donation and follow-up communication via SMS.
The follow-up communication may include thanking you for your support, information about our work and invitations to support again. The processing for follow-up communication is based on our legitimate interest in following up on your support and collecting for our work, cf. Article 6(1)(f) of the General Data Protection Regulation.
Frequency and costs
There is no cost to receive SMS messages from Danish People's Aid. When using links in the messages, there may be standard data costs depending on your mobile subscription. The number of SMS messages varies depending on our activities and collections.
Opting out of SMS
You can unsubscribe from future SMS messages at any time via the unsubscribe link in the messages. If you wish to opt out of SMS communication from Danish People's Aid in general, you can also write to post@folkehjaelp.dk or call 70 220 230. Opting out of SMS does not change any fixed gift agreement.
Donations
SMS messages may contain links to support Danish People's Aid. A donation is made separately and is subject to the conditions stated upon payment. Receiving an SMS message does not constitute an obligation to donate.
Read more about the processing of your information and your rights in Danish People's Aid's external personal data policy.
Receipt
If an email address is provided on the donation form, a receipt will be sent to this address immediately after the donation.
Personal information
The personal data you provide to Danish People's Aid is treated confidentially. Danish People's Aid does not use your information or pass it on to third parties without your consent. However, we will send information about your donations to the Danish Tax Authorities, as we are legally obliged to do, if you choose to have your donation passed on to the Danish Tax Authorities and the form is filled out correctly.
Consent upon renewed inquiry
When you fill in and submit your information, you also give your consent that Danish People's Aid may store and process your information for use in connection with your support and to contact you with other offers from Danish People's Aid. You can at any time ask not to receive inquiries with offers from us by writing to us at post@folkehjaelp.dk. See also Danish People's Aid's external personal data policy.
Conditions for entering into a fixed gift agreement via payment gateway
When you fill in and submit your information, you also give your consent that Danish People's Aid may store and process your information for use in connection with your support and to contact you with other offers from Danish People's Aid. You can at any time ask not to receive inquiries with offers from us by writing to us at post@folkehjaelp.dk. See also Danish People's Aid's external personal data policy.
Receipt
The gift giver will receive a receipt via email upon single payment and upon creation of a fixed payment agreement.
Purchase and responsibility
If the donor has provided his/her CPR number to Danish People's Aid for the purpose of tax deduction according to current regulations, Danish People's Aid will ensure that the total donated amount is reported to SKAT. In addition, there is no consideration from Danish People's Aid to the donor, and the donor has no obligations based on the donation.
Renewal
When entering into a permanent gift agreement, Danish People's Aid is permitted to contact the donor by email and telephone with a view to renewing the subscription if the account is closed.
Termination
If the donor wishes to terminate their standing gift agreement, this can be done by contacting Danish People's Aid by email or telephone. As long as the termination request is made within 14 days before the payment date, the standing gift agreement will terminate before the next payment.
Right of withdrawal
There is no right of withdrawal on your donation via a fixed gift agreement with a payment card.
Registration of information
Danish People's Aid registers information entered in connection with the donation. The information is not disclosed, but Danish People's Aid stores the information for five years in connection with the accounts. Danish People's Aid uses log files on the donation page. The log files are used to register which choices the user makes on the page. When paying by credit card, registration takes place via a secure server at QuickPay, where the information is encrypted.
Complaints handling
Complaints about errors/problems with the donation can be made to the following address, email or telephone number.
Danish People's Aid
Phone +45 70 220 230
post@folkehjaelp.dk
folkehjaelp.dk